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Paramount Health

2 min read

Paramount Health

Overview

Regional health plan operating in Ohio and Michigan. Theoria handles Ohio directly (client-owned, via Sheila + Carrie); Michigan runs through Medallion.

Active Work / Processes

  • Paramount Michigan — re-request submitted by Svetlana for group + 3 providers + 1 location, Midwest H only (not M), after group was incorrectly stopped. Amy reopened group + flipped to client-owned 2026-04-15.
  • Paramount Ohio — client-owned; Theoria handles via Sheila + Carrie.

Pain Points / Open Issues

  • Paramount Michigan group was incorrectly stopped — required Svetlana to re-request the group + targeted providers/location.
  • Confusion between Paramount and Aetna Better Health Ohio exit — Lori briefly worried Paramount had exited Ohio in 2026; this was incorrect (the 2026 Ohio exit was Aetna Better Health, not Paramount).

Decisions & Commitments

  • 2026-04-15 — Paramount Michigan group reopened to client-owned for Midwest H only, 3 providers + 1 location. Source: Svetlana + Amy in 15 weekly sync.

Key Facts

  • Ohio: client-owned (Theoria handles via Sheila + Carrie)
  • Michigan: scoped to Midwest H only post-re-request
  • Did NOT exit Ohio in 2026 — that was Aetna Better Health (common point of confusion)
  • Theoria Medical — Ohio client-owned; Michigan re-request 2026-04-15 (Midwest H only)

Source History

  • 2026-04-15 — Complex weekly sync — group re-request, client-owned flip, Aetna-vs-Paramount Ohio confusion clarified

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