Transcript
Zo Hooda (00:00) hey, good morning, Courtney.
Courtney Snow (00:04) Good morning. How are you? I’m.
Zo Hooda (00:07) doing well. I’m doing well. How’s your Monday morning going so far?
Courtney Snow (00:10) Oh, just fabulous. How about yours?
Noah Laack-Veeder (00:14) Pretty.
Zo Hooda (00:15) Good. Actually, pretty good. Got a big slate for today. So, just tackling it. Yeah, yeah.
Courtney Snow (00:21) Just getting it started, right?
Zo Hooda (00:24) That’s right. Got the first cup of coffee in. So we’re going.
Courtney Snow (00:28) Oh, you’re ahead of me? Where are you based?
Zo Hooda (00:33) I’m in Austin, Texas. What about yourself?
Courtney Snow (00:35) Just about five hours north of you in the Dallas area?
Zo Hooda (00:38) Oh, okay. Whereabouts, I grew up in Dallas?
Courtney Snow (00:41) Oh, no. Okay. Well, so I say Dallas, but because it’s a little cow town, nobody’s ever heard of. Have you ever heard of Gunter?
Zo Hooda (00:49) Gunter, is that north of Frisco? Yeah.
Courtney Snow (00:53) Yeah. So, about 45 minutes north, like you’ve probably heard of Salina, because everybody’s heard of Salina from that Friday night lights movie or whatever.
Zo Hooda (01:02) Yeah, yeah, Salina, we.
Courtney Snow (01:03) Neighbor, Salina, yeah.
Zo Hooda (01:05) Oh, okay. Got it. No, I actually, I had a, when I was in high school in Dallas, I had a friend who lived in Salina and we went out to her ranch. And so that’s why I was a little familiar with that area.
Courtney Snow (01:17) Yeah. Oh, so you were like Dallas proper?
Zo Hooda (01:20) Yeah. Pretty much. I grew up in the Irving area, close to DFW. Yeah. Yep.
Courtney Snow (01:25) Cool. Hi, Noah.
Zo Hooda (01:27) Yeah. Well, it’s nice to be connected when.
Noah Laack-Veeder (01:29) You talk about Friday night lights. I’m like that’s my favorite TV show like ever.
Zo Hooda (01:34) Yeah.
Courtney Snow (01:35) Yeah. Apparently, that city is just extremely wealthy from that and some others. And so, they get to operate a little differently than a lot of cities in Texas because of that, and they pretty much get to call all their own shots and they’ve been trying to keep it small, but now finally, actually.
Noah Laack-Veeder (01:57) Yeah, it’s like they got a lot more resources then.
Zo Hooda (02:01) Yeah. Texas doesn’t play about their high school football. I remember like several years ago, hearing about the Allen high school football stadium. You heard about that? Courtney?
Courtney Snow (02:11) No. What happened?
Zo Hooda (02:13) In Allen, they built a high school football stadium that was basically the size of an NFL stadium because that NFL team. Yeah, it’s just, yeah, Texas doesn’t play about the football for sure. Yeah.
Courtney Snow (02:26) I think they did that in prosper, which is right by Salina as well, because I think they got a bunch of NFL kids that go to those schools.
Noah Laack-Veeder (02:36) Yeah, exactly. Yeah.
Zo Hooda (02:38) That’s crazy that’s crazy. Where are you based?
Courtney Snow (02:40) Noah?
Noah Laack-Veeder (02:41) I’m in Madison, Wisconsin. So not in Texas.
Courtney Snow (02:46) Well, you’re welcome to join the meeting anyway.
Noah Laack-Veeder (02:49) Thank you. Yeah, you’re like, oh, Wisconsin, I don’t know, get out of here.
Courtney Snow (02:52) No, actually, I love Madison. I visited a friend up there. I was on a work trip. She just happened to be, you know, going to what’s the college there is that?
Noah Laack-Veeder (03:02) Uw, Madison? Okay?
Courtney Snow (03:04) Yes. Yeah. She was there. So we had a great time. I loved it up there.
Noah Laack-Veeder (03:08) Yeah. Did you, I mean, I guess, do you remember any of the places you went to back then?
Courtney Snow (03:13) Oh, gosh. No, she took me to a couple cool places but aging myself here, that was probably 15 years ago. So.
Noah Laack-Veeder (03:22) Oh, good. That’s when I was kind of doing my rounds as well. So, but yeah, it’s different. I’m now, like I’ve got a daughter and it’s a great family town, but there’s also a whole college kind.
Courtney Snow (03:34) Of right? That’s the part of it. Yes. Yeah. Well.
Noah Laack-Veeder (03:38) Yeah. Well, yeah. Glad to meet you. Just about me. I’m a solution consultant here.
Noah Laack-Veeder (03:43) So, Zoe brought me on this is being more of a technical point of contact, helped with a lot of like dental and medical enrollment deployments. So just happy to serve as a resource in the call.
Courtney Snow (03:53) Well, fantastic.
Zo Hooda (03:54) Yeah, I think that’s a good jumping off point. You know, obviously Courtney, I was messaging you on LinkedIn and so, you know, I’m now the account executive at medallion assigned to daybreak. So, you know, I’ll be the main point of contact for an evaluation if we were to move forward here. So making sure I get you all the information you need, bringing all the relevant resources and to kind of level set the call. Obviously, you’ve spoken with our team a few years back and I think there were some good conversations that kind of fizzled out. I think dental enrollment was a big part of that, but I also know there was a lot that we learned around how daybreak operates with beluga health. You know, I know there were some issues with certifyos, so curious to see how kind of things have evolved over the last two years, but, you know, I think that’s kind of where we want to start. But before we get there, I would love to just officially get an introduction from, you understand your role a little bit more. And then we can kind of get started with that discussion.
Courtney Snow (04:49) Yeah, perfect. So, yeah, thank you. I’m the head of insurance over here at daybreak which, you know, when we spoke to medallion a couple years ago, we were, you know, definitely a startup. We, I don’t think we had even officially launched at that point. We have since officially launched, we launched, it was July of 20 24 and it’s been going really well. It’s just crazy growth… which is a great problem to have. And so I mainly, my main role is to just oversee the reimbursement side of things, you know, make sure that we get all the, you know, verifications and pre auths and claims through and everything. I also dabble a little bit just, you know, being a startup small company, wear lots of hats. So also dabble on kind of the operational and regulatory a little bit. But mainly, you know, just a lot of the communication in between the physician group and dental groups and, you know, making sure the documentation is all in line and all that kind of good stuff. So, yeah, I think that’s it in a nutshell cool.
Zo Hooda (06:11) Yeah, no, thanks for the background. Excited to reconnect with you. So, yeah, right. Like you said, you spoke with our teams a couple years ago before you all launched. Obviously sounds like there’s some crazy growth which is awesome. I think everyone should be getting sleep apnea tests. I got one myself. My dad has sleep apnea. I’m glad he has a cpap now, but, you know, it sounds like in our LinkedIn conversation, you know, our capability to now enroll dental providers in medical insurance and dental insurance kind of reopened the door. So, yeah, we’d love for you to just tell me a little bit more about that? How, you know, what are you thinking in terms of talking with medallion? Now, anything that’s changed that’s compelled you to explore this today? Yeah.
Courtney Snow (06:52) Absolutely. So yeah, I think taking a step back to where, you know, we started the, as you mentioned, certifyos… is the company that did a majority of the enrollments for the physician group that beluga that we work with. So currently, you know, daybreak itself is a maintenance service organization. We are not ourselves a dme supplier. We are not like ourselves a physician or dental group, but we basically facilitate all of that to bring it into one little pretty package for the patient. And, and so with certify, we actually do still utilize them for the just dental licensing and renewals. That side they seem to have down pretty well, you know, as far as the medical payer enrollments left a bit to be desired there, they were able to secure quite a few in network contracts, but the communication wasn’t fantastic. And… I’ll just leave it at that. And then they, I think it was sometime last year actually ended up kind of shutting down that side of the business. They don’t do the medical enrollments anymore or that’s what they said anyway. And so… we also, so that really hasn’t gone anywhere past that. We haven’t attempted any new enrollments through them. That physician group does have, you know, a contractor that they use for some billing activities, that is, you know, again supposedly working on some contracts for that side of it. But really the reason we are more interested in getting the dental practice enrollment is that’s kind of the treatment… side of the services that we offer have traditionally been… provided by dental practices, mostly some physicians, but it’s mainly dentists because it’s a mouthpiece for sleep apnea, you know, the alternative to the cpap, and there are some medical insurers that actually require only a dentist. Be the one to file the medical claim, medicare being one of them which is huge, right? Biggest payer. And then of course, some commercial payers have followed suit with medicare and are, you know, requiring that same thing. So basically… in a perfect world, you know, our dental group would be the one that holds the, in network contract for literally as many insurers as possible across the entire nation. So we actually did… work with you’ve. Probably never heard of them. I think they’re pretty small, but it’s a company called triumph health. Actually, I think they’re based in Irving or grapevine but I guess same thing really when you get in that area. And so, you know, we’ve just obviously had some not excellent experiences with the just payer enrollment in general. So we just said, hey let’s just start with like, you know, five. And, you know, see how they do the big five in the state that we were starting with in California, Aetna, cigna, uhc, you know, and they just failed hard on all of them. And so, yeah, we’re I was literally, my mind was going towards man. I might as well just build my own little, you know, credentialing and enrollment team here. You know, if it’s going to fail that hard, at least I know what’s going on but, you know, the more we kind of talked about it internally and, you know, we really think that you know, somebody who is, you know, focused and experienced on this side of it, is a better idea. And, you know, I, so I was excited, to, you know, see or reach out that they, that you’re doing that now. So would love to hear a little more about that.
Zo Hooda (11:38) Yeah, yeah, no, I appreciate the background that’s very informative and helpful. And so just to kind of Healthstream back, what I understand is that on the physician side of things that’s really just all handled by beluga, they’re kind of making the decisions as far as like how they’re credentialing providers and their operations. And then really, the part that’s more directly in your oversight is this dental side of the business. And it sounds like you tried to work with triumph and, you know, not the best results there. So you’re kind of at this crossroads or as far as like do we hire folks or maybe we should just find a partner that can help us with this that’s well versed in it. Yeah.
Courtney Snow (12:15) I’m sorry, one thing I forgot to mention so, but beluga, we do still work with them. They do still cover the majority of the states but we did bring on just, you know, the de, risk as we grow. We brought on a second physician group that we do it state by state just, you know, to keep everything clean and easy on the compliance side. But we do have a second physician group that is currently covering about seven of the states and we do plan on expanding that group in further. They do, they do have a… quite a few in network contracts but, you know, there would probably be some, you know, opportunity there on the medical enrollment side for them as well.
Zo Hooda (13:04) Got it. Okay. Taking some notes here. Okay? And kind of to better understand, you know, what you’re looking for in a partner. Obviously, you had, you know, not the best experience with triumph health. You mentioned, you know, not an excellent experience. They failed hard on the first five you started with. Can you tell me more about that? Like what was the experience? Like? Was it, hey, we were seeing long turnaround times or they were credentialing errors? Like what was the experience like that? That made you move on from them? No?
Courtney Snow (13:35) Great question. So… it was one of those, they came on real hot and heavy at the beginning and then you barely, you know, heard from them after that. Again, the communication was just, really terrible. It was very reactive. You know, for example, I would notice that, hey, why hasn’t this? Why hasn’t this been touched in any way for the last three to four months and not for a good reason. Not like one of those things where it’s like, oh, we’ve got a panel closure check back in six months. It just was not being worked. And then, you know, when, you know, and then when I would, you know, ask, to talk to somebody about, it was just excuses and, you know, and, the turnaround time of course, that’s always a concern. But also realizing that when it comes to payer enrollment, some, a lot of that turnaround time is not, you know, within anybody’s control, but just total lack of organization and effort really is what I was seeing. Got it.
Zo Hooda (14:48) Yeah, that sounds tough to work with. It was bad. Yeah, especially with the visibility if you’re working with a partner that’s obviously really important. And when we talk with other folks that are in similar situations where they work with a partner and they tell us about lack of communication or visibility, that kind of usually shows up and not having visibility until like par, effective dates and revalidation dates, things like that. So how’s that, what was that visibility? Like? Was it similar to that where you?
Courtney Snow (15:12) Were, oh, they never got any. So, I mean, okay, they.
Noah Laack-Veeder (15:15) never, they never got any enrollments completed. No.
Zo Hooda (15:19) Wow. Not one.
Noah Laack-Veeder (15:23) And you just gave them five to do and they didn’t get one done, Courtney.
Courtney Snow (15:27) Right, right. And to be specific, I’m talking about enrolling the dental group to medical payers. We don’t care about dental insurance. It doesn’t cover anything we do. Sure. So the dental insurance side of, it was all which, I understand, you know, a lot of payers aren’t you know, as familiar, you know, working with dental groups as in network providers, but also it’s not unheard of either. So, yeah, I was surprised that that’s one of the main things that they do as a company and they just, yeah, it was, yeah, that.
Zo Hooda (16:05) Sounds tough and also surprising if they couldn’t even survive, right? So you were mentioning it like stuff hadn’t been touched for three to four months. So I’m curious to just kind of get your perspective on, you know, what does that mean for the business? So if a dental provider isn’t getting enrolled right? With a medical insurance, does that just mean like you having less capability to then have dental providers assigned to specific consumers that are looking to get the actual mouthpiece?
Courtney Snow (16:34) From no great question. So, no, it’s not that it limits us in our ability to like, we do have, you know, licensed dentists in every state that, you know, are able to kind of deal with the dental side of this whole thing. But what that means is we’re doing a lot more out of network billing for the medical side. And especially for, you know, those payers, that… require a dentist to do it. Like for example, regence blue cross blue shield is one of them, we can’t help the patient, you know, access their in network benefits at all for that insurance company. And so, yeah, that’s the main thing is just and then of course, less patients moving forward with treatment because of the financial roadblocks.
Zo Hooda (17:27) Got it. So, so if patients are having to go out of network, does that business, does the business kind of view that as a maybe a blocker to expanding access to patients?
Courtney Snow (17:38) Oh, 100 percent. Yeah.
Zo Hooda (17:39) Got it. So, if, for example, medallion can get these folks enrolled and get in network participation. What does that look like to the business? Does that mean, you know, you’re expanding patient access? Yep, that’s.
Courtney Snow (17:53) everything. Yeah.
Zo Hooda (17:55) Totally. Yeah. No, that’s interesting. So, it’s it sounds like you’re at this crossroads where you’re trying to find a partner to kind of help you with this? So you’ve moved on for triumph health? Okay?
Courtney Snow (18:07) Yeah.
Zo Hooda (18:08) Okay. So just kind of a refresher. I’m trying to understand just map to like medallion’s value proposition to how we can help, and understanding if that’s worth exploring further. And so, you know, as you are familiar, right? Medallion, what the key differentiator with our platform is the automation, right? That we provide. So as far as like getting providers credential to getting them enrolled with payers, and then ongoing monitoring, you know, revalidations, monitoring their licenses, things like that, right? We, we’ve automated everything that can be automated in that process. And then for things that can’t be automated, we have an entire ops team that provides a human in the loop for, what can be automated. And so, at a high level, kind of, the value that we provide to the business is kind of in three or four fold. The first one is opex, right? So you were mentioning, you know, do I go and hire my own credentialing team and enrollment team? And because of medallion’s automation, it essentially allows you to absorb a lot more volume without having to hire folks, right? And, and so that’s one piece is, you know, minimizing the opex costs that you have and doing it with automation. In fact,
Courtney Snow (19:17) let me be clear. I don’t want to do that. So it sounds.
Zo Hooda (19:22) like, yeah, I mean that’s a perfect use case for medallion. It’s like we don’t want to go hire people. How can we use technology to go and scale the business? So that’s one piece? And then the other piece is speed, right? Like in terms of getting folks enrolled. So like revenue acceleration. So if we can, it sounds like the enrollment piece for daybreak is really about expanding patient access and generating more business that way. And so we get providers enrolled in 30 to 60 days. We have slas to back how quickly we are submitting applications, how quickly we’re turning around a credentialing file. And then the last thing would be around claims annals. So, you know, we have a 99 point five percent credentialing file accuracy, so we’re minimizing in most cases, reducing or removing altogether claims annals due to credentialing errors. So, as you think about kind of those three like the opex, the revenue acceleration and the claims annals, what would be the most important? Or how would you stack rank those in terms of what’s most important?
Courtney Snow (20:22) Sorry, say them again.
Zo Hooda (20:23) Reducing opex, or not having to hire folks, accelerating revenue through quick enrollments and then minimizing, claims annals.
Courtney Snow (20:32) Accelerating enrollments. Yeah, accelerating.
Zo Hooda (20:34) Enrollments. OK. Got it. OK. And, and then, so I totally understand the dental side of things like that. That makes complete sense to me just to confirm like what the potential scope would be for medallion. You did mention there might be some opportunity on the physician side. So I’m curious to understand like, I know that operations, obviously, you’re working with a few physician groups, you know, how would in your mind medallion might be able to apply on the physician side? Yeah, same.
Courtney Snow (21:06) Thing just, you know, obtaining more in network contracts for, you know, obviously, I’m not the main decision maker for those physician groups, the dental group, we definitely have a lot more say in the physician groups. That would, you know, definitely come down to, you know, if they want more, which I know beluga does. And then isleep, again, we’re sorry, the other physician group is named isleep. We’re a little newer to working with them, but I can’t see why they wouldn’t want as many as they could have as well. They also operate on a, you know, nationwide basis. And then we’re not their only client. So.
Zo Hooda (21:55) Gotcha. Okay. That makes sense. So, yeah, I mean, I think there’s a good use case for us especially on the dental side. So kind of given that you don’t have a partner right now and you don’t want to go, the alternative would be hiring a team which is what you don’t want to do. How are you thinking about like the timeline? Is this something that’s like urgent? Like we got to get, you know, dental providers enrolled? Or what do you think as far as overall timeline to find that partner? No?
Courtney Snow (22:23) Great question. So, it’s you know, not a drop dead, you know, date I have in mind or anything. But, you know, yeah, that really the sooner the better, no time like the present.
Zo Hooda (22:35) Yeah, totally hear you there. Okay. So, you know, I think that I know we have seven minutes left here. I think just think about next steps. Yeah. You know, I think at this point, there’s I think there’s a use case for medallion, right? Especially on the dental side, right? Like you want to get dental providers enrolled quickly, you know, across many payers as possible and that directly expands patient access. And so, I think as far as next steps, a few things we could do is just, you know, technically validate, you know, that we fit your needs. So we could as a next step, give you a demo of the platform maybe as a refresher since, you know, it’s been a couple of years, I’m.
Courtney Snow (23:16) sure. It’s changed in the last couple of years. Yeah?
Zo Hooda (23:18) Yeah. So we can kind of just validate like for you technically, yep, you know, as medallion as a potential partner, it’ll fit our needs. And then I guess the second thing I’m wondering about is, you know, you mentioned you’re not the only key stakeholder, right? Like understand, I saw you have some new leadership as well. So I’m curious to understand like who else might be involved and how you suggest we get them involved? Yeah.
Courtney Snow (23:42) So, I think really just myself and then one of the co founders, his name is van. I think he was involved in the initial discussions as well. It really boils down to me and him gotcha. So he would give the stamp of approval if, you know, the pricing looks good and the needs fit and everything. So, yeah, just those two.
Zo Hooda (24:08) Gotcha. Got it. Okay. And, you know, when we do, like for example, in other organizations we work with, when we get typically, when we get to the point where it’s like we’ve technically validated like, hey, medallion technically will fit our needs. And then it comes down to understanding, you know, the scoping and what the pricing looks like. And the value. As far as when we get to that point, when we look at pricing, we also create like an Roi or a bva, right? And a lot of that comes down to, you know, leveraging medallion means, you know, we’re offsetting the potential opex costs you might have with having to hire folks. It’s also about how can we accelerate the revenue for new dental providers getting, you know, how does that translate to getting more patients involved or expanding patient access? And then of course, the claims analysis piece as far as maybe van, right? Like he sounds like he’s the co founder as you mentioned, what would you say is most important to him when thinking about the value of medallion, right? Because it’s probably not just going to be as simple as, oh, medallion can get them enrolled. Cool. Let’s work with them, right? Like obviously, there has to be some value aligned with that. So, I’m curious to understand like how van, in your previous experience with maybe bringing in vendors or tools, you know, what he might be caring about the most. Well, yeah, I.
Courtney Snow (25:29) can tell you right off the bat. One thing that he has expressed to me is, you know, obviously we’ve tried a couple different routes on this. We’ve been a little burned and so, you know, was really hoping we could find somebody that is obviously, I know, you know, it wouldn’t be 100 percent result based pricing structure, but heavier on the results based even if that means paying a little more on the back end once the enrollment is successfully done… that’s his main thing right now is, you know, I don’t want to get into another situation where we’ve dumped thousands of dollars into something for nothing.
Zo Hooda (26:23) Yeah, I totally understand. And.
Courtney Snow (26:25) He’s the money Guy. So I get it.
Zo Hooda (26:28) Yeah. Well, that is good because we can talk a little bit more in our next call as well, but we have slas that back, you know, our quick turnaround time. So we’re contractually obliged. I’ll say.
Courtney Snow (26:40) That was my next question. Yeah.
Courtney Snow (26:50) What are.
Noah Laack-Veeder (26:50) you used to Courtney closer to like maybe like 120 150 days? Yeah.
Courtney Snow (26:56) Basically, 90 to 120 if we’re lucky is usually the, what I hear.
Noah Laack-Veeder (27:05) Yeah. And I mean, and to be fair like that’s, I think why people get really interested in medallion because we claim we can be 50 percent faster.
Noah Laack-Veeder (27:12) The first question is like, well, how are we doing that? And I think that’s what we had to do in the demo, the.
Zo Hooda (27:18) high level.
Noah Laack-Veeder (27:18) Pitch is the steps in the process that take the most time preparing the application, submitting, it, following up with payers, tracking status. All of that work takes a lot of time. If the person one doesn’t know what they’re doing or is lax about executing those follow ups or have other work on their plate. Those are the first things that get dropped. And then that just leads to longer turnaround times across the board. And there are things that are in our control, right? Getting provider data in providing the applications submitting them accurately in the beginning. But there’s also things out of our control. So ultimately, it’s like how do you make sure everything that’s in your control is automated and executed flawlessly so that you get the best turnaround times and that’s really what we aim to do. So, in the demo, what I’ll hope to do is show you that piece and then ultimately to what Zoe said, we’re an outcomes company. So, if you’re evaluating other vendors in the space that’s really what medallion’s secret sauce, is say look, commit to outcomes. So, I think that if that’s part of the evaluation piece will be aligned there. But obviously, future conversations we have for you, to believe the software does what it does, you know, awesome.
Courtney Snow (28:31) Yeah. And… I will tell you, I think you don’t have a ton of competition in the space of enrolling dental practices, into medical insurance into medical contracts, I think I’ve talked to pretty much everybody who.
Noah Laack-Veeder (28:52) Claims.
Courtney Snow (28:53) To be able to do it.
Noah Laack-Veeder (28:54) Interesting. Yeah.
Zo Hooda (28:57) So, I know we don’t have?
Noah Laack-Veeder (28:59) Much time left? Do you think it’s premature to get the co founder on the demo is the next step or do you think we should just keep it light? Like obviously, we don’t want to slow this down artificially if you feel right? So, what are you thinking? Courtney you?
Courtney Snow (29:13) Know, let me ask him. He, he may want me to do the initial sniff test, but, you know, this is something that’s really important to us. So he just may jump on with me. Okay, that.
Zo Hooda (29:26) Yeah, that sounds good. Yeah. And as far as like getting those next up schedule that, you know, I obviously want to make sure no and, I have a busy week working with organizations. So we do have some availability this week. And so if we wanted to put at least like a placeholder time for us to do the demo, I think that would be a good idea. Yeah, let’s.
Courtney Snow (29:44) do it. I am fairly flexible with the exception of.
Courtney Snow (29:56) Thursday, like two 30 to three 30 central is off the plate, but what?
Noah Laack-Veeder (30:06) What’s looking?
Courtney Snow (30:06) Good for you guys. I think I have a little flexible the schedule this week.
Zo Hooda (30:09) Sure. Yeah, I mean, we could do it as quickly as tomorrow. So we have a gap from 11 to 12 central. We could also do, let’s see here. Yeah, Thursday, we could do 11 a. M central.
Courtney Snow (30:25) That’s perfect. Right there, Thursday, 11. Okay?
Zo Hooda (30:27) Thursday, 11. Perfect. So I’ll send you an invite for that time. I’ll make it modifiable so that if you talk to van and he’s available, you can just add him directly to the invite. And then I’ll send you an email as like a thread to start communications. I’ll recap what we discussed and then we can use that thread as ongoing communications over email. Awesome. Thank.
Noah Laack-Veeder (30:49) You. Appreciate it. And just so we’ll schedule an hour. Hopefully, is that, does that work? Yeah, that works great. Okay, perfect. Cool. Awesome.
Zo Hooda (30:57) Well, I’ll get this invite out and I’ll send also send you a follow up email. And then if you do have any questions ahead of Thursday, just please let us know, will do, thank.
Courtney Snow (31:05) You so much for your time today.
Zo Hooda (31:06) Likewise.