Aledade

Snapshot

Active Medallion customer in early implementation phase; loading provider roster + group enrollments, weekly implementation sync cadence.

Customer — Melanie Cannon, Director of Operations (mcannon@aledade.com); (zlaskin@aledade.com); (ndear@aledade.com), Strategic Initiatives. Medallion — Naomi Denson, Sr. Implementation Manager (naomi@medallion.co); Nick Vander Velden, Technical Solutions Manager (nick.vandervelden@medallion.co); Jack Schell, Senior Account Manager (jack.schell@medallion.co); Niccole Russell, Engagement Manager (niccole.russell@medallion.co); Brandon Bradshaw, Implementation Project Manager (brandon.bradshaw@medallion.co).

Recurring cadences

Weekly implementation sync (Fridays); meeting twice the week of 2026-04-20; May 1 meeting canceled due to Aledade all-staff retreat in Atlanta (per Gong call, 2026-04-20).

In-flight implementation items (as of 2026-04-20)

Provider loading: awaiting email addresses from practices for remaining providers before loading them into Medallion; not yet communicated Medallion to all practices (Gong 2026-04-20).
Existing provider enrollment: to be worked on after remaining providers are loaded (Gong 2026-04-20).
Group profiles and group enrollments: in and updated (Gong 2026-04-20).
CAQH connection: for individual provider profiles only — does not pull from practices/groups (Gong 2026-04-20).
Credentialing policy document: Melanie to send over revised version (privileging language removed — Aledade does not do privileging for any practices) (Gong 2026-04-20).
Committee member user structure: Melanie to finalize with Noelle — determines who needs access to vote on credentialing files (Gong 2026-04-20).
AI phone call trial (Makayla Pickford): Aledade interested in participating in AI-driven missing profile info collection trial, but not until providers have been notified about Medallion; Melanie to respond to Makayla expressing interest with caveat (Gong 2026-04-20).

2026-04-20 — Melanie: will send revised credentialing policy (privileging removed) to Naomi after the call.
2026-04-20 — Melanie: will respond to Makayla Pickford re AI phone call trial — interested but not ready until provider communications are sent.
2026-04-20 — Naomi: will cancel the May 1 sync due to Aledade all-staff retreat; teams to connect async if needed.