MedallionAI Wiki

SLEA Therapies

· 1 Gong source

SLEA Therapies

Snapshot

Active Medallion customer in implementation phase; weekly implementation sync cadence; provider loading, group enrollments, and payer enrollment in progress.

Key Contacts

Customer — Ashley Johnson, Chief Human Resources Officer (ashleyjohnson@sleatherapies.com); Lauren Henderson, Chief Operating Officer (lhenderson@sleatherapies.com). Medallion — Sandhya Kapila, Manager, Implementation (sandhya.kapila@medallion.co); Niccole Russell, Engagement Manager (niccole.russell@medallion.co); Naomi Denson, Sr. Implementation Manager (naomi@medallion.co).

Active Work

Recurring cadences

In-flight implementation items (as of 2026-04-20)

  • Custom provider invite: sample sent by Sandhya; Ashley to review and provide feedback (Gong 2026-04-20).
  • Bulk data import: 8 failed provider records remaining; Sandhya to send updated error list to Ashley for resolution with her generalist (Gong 2026-04-20).
  • Group enrollments: Lauren confirmed ready; Sandhya importing this week (Gong 2026-04-20).
  • Provider list: still in progress; SLEA generalist tasked to deliver to Sandhya this week (Gong 2026-04-20).
  • Provider profile completion: 85% completion threshold required before Medallion intake team can begin review; decision pending (Ashley + Lauren) on whether SLEA staff or providers will complete missing fields; providers must attest themselves (Gong 2026-04-20).
  • CAQH IDs: some providers (e.g. Reena, Rachel Lipman) do not have CAQH IDs and don’t require one; others can have data pulled via resume/data import in Medallion (Gong 2026-04-20).
  • Remaining outstanding: provider enrollment tab (Gong 2026-04-20).

Decisions & Commitments

  • 2026-04-20 — Sandhya: to send updated bulk import error list to Ashley.
  • 2026-04-20 — Sandhya: to add Ashley to review staff email list.
  • 2026-04-20 — Sandhya: to send recording of this meeting to Ashley.
  • 2026-04-20 — Ashley: to review custom provider invite sample (today or tomorrow); will discuss profile completion ownership with Lauren Henderson.

Source History

Backlinks