MedallionAI Wiki

WellBe

· 1 Gong source

WellBe

Snapshot

Active Medallion customer; credentialing operations managed by Collette Waddell (EM); monthly call cadence with Kimberly Jones.

Key Contacts

Customer — Kimberly Jones, Credentialing Supervisor (kimberly.jones@wellbe.com). Medallion — Collette Waddell, Engagement Manager (collette@medallion.co); Peter Bosworth, Account Manager II (peter@medallion.co).

Active Work

Recurring cadences

  • Monthly call with Kimberly Jones; follow-up call on board cert PSV rescheduled to week of 2026-04-27 (Gong 2026-04-20).

Open programs

  • Kayla call to be scheduled re: payer reporting (non-delegated payer report feature; Collette flagged as potential product SKU) (Gong 2026-04-20).

Open Issues & Requests

Operational pain

  • Board cert PSV pass-through fees: question whether triggering the ABMS verify button for a physician outside of an open credentialing application incurs a pass-through fee; unanswered as of 2026-04-20, call rescheduled — per Gong 2026-04-20.

Feature requests

  • Payer reporting for non-delegated payers: Kimberly showed Collette a detailed payer report; Collette flagged as likely a separate product SKU (Gong 2026-04-20).

Source History

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